FAQ

Each fiber has unique needs, but in general: -Hand wash silk and wool in cold water with gentle detergent -Air dry your garments to preserve shape and longevity -Avoid bleach and high heat Visit our Fabric Care Guide for full instructions.

Synthetic fabrics are derived from petrochemicals and may contain formaldehyde, phthalates, heavy metals, and other toxins linked to skin irritation, hormonal disruption, and long-term health effects. They are also non-biodegradable and contribute to microplastic pollution.

All orders are shipped within 1-3 business days (handcrafted and custom items may take 5-7). U.S. shipping usually arrives within 3-7 business days. International order take 7-15 days depending on destination.

Some of our fibers (like Mulberry Silk and Merino Wool) are not vegan, as they are ethically sourced from animals. However, our Fine Linen and Cotton pieces are 100% plant-based. We are committed to humane, ethical sourcing practices across all fibers.

All of our products are handcrafted from 100% natural, biodegradable fibers-Mulberry Silk, Merino Wool, Fine Linen, and Cotton. We do not use polyester, satin, nylon, or any synthetic blends. Our mission is to protect your health and the planet through toxin-free fashion.

Yes- we accept returns on unused, unwashed items within 7 days of delivery. For full details, visit our Return Policy. Items like silk cocoons and custom orders are non-returnable for hygiene and personalization reasons. Items

Follow us on TikTok at the_merchantsship for behind-the-scenes content, fabric education, and product demos.

Yes--we welcome wholesale inquiries and custom gifting requests. Email us at themerchantsship77@gmail.com for more information or a quote.

We're always here to help! Email: themerchantsship77@gmail.com

Yes! We offer FREE U.S. shipping on all orders.